What it boils down to is really, really cost-efficient licensing and better collaboration. Users with a Microsoft Teams license can view the data inside of your CRM, without a license. Microsoft has decided that all users will have visibility and access to key portions of the data inside of Dynamics 365 through Microsoft Teams - without having to pay for a license. It also has huge cost-savings implications for user licensing.įor businesses that use Microsoft Office 365 (now Microsoft 365), the opportunity here is tremendous. Microsoft has recently rolled out a wildly attractive collaboration model that directly impacts productivity and visibility where it counts. In my opinion, this is one of the biggest Dynamics 365 vs Salesforce factors to consider. #1 A Unique Collaboration and License Model Here are seven of the strongest reasons that agile teams in 2022 are often surprised to find huge value waiting for them with Dynamics 365. Must-Ask Questions Before Migrating to Dynamics 365 Online.Switching from Salesforce to D365: Key Migration Issues.CRM Data Migration Plan: What’s Important?.If you are considering a move, or looking for ways to avoid the most common and painful pitfalls in the CRM migration process, check out our CRM Migration Guide and these additional resources: Salesforce: Common Reasons to SwitchĪfter 16+ years of working with CRM solutions and helping hundreds of customers make a strong move to Dynamics 365, I have heard all the Salesforce vs Dynamics 365 considerations. These are typically the top considerations for most companies when they realize that they’ve outgrown their current CRM solution. Today, let’s take a serious look at how the current market leader, Salesforce, stacks up against Microsoft’s flagship business applications solution in a Dynamics 365 vs Salesforce head-to-head battle. Many other, however, are outdated and may also have limited functionality, which means that there are a lot of small to medium sized businesses that are in need of a better solution. Many of these are niche industry solutions that do a great job serving their customers’ specific needs. What you might not know is that this “big five” accounts for less than 40% of the total market for CRM solutions and that the remaining 60% is shared by more than 200 software vendors. If you’re reading this Dynamics 365 vs Salesforce post, you have probably also heard of Oracle, SAP, and Adobe as leaders in the CRM software market.
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